1 DEFINITIONS

In this document, unless the context requires otherwise:

1.1 “Southern Soakwells and Septics Pty Ltd T/A Southern Soakwells and Septics” means information provided by Southern Soakwells and Septics Pty Ltd to the Customer, including but not limited to:

(a) trade secrets, including ideas and concepts not reduced to material form;
(b) technical information;
(c) financial information;
(d) commercial information;
(e) customer information;
(f) all system information;
(g) procedure information;
(h) manuals and policies;
(i) product and market information;
(j) any information marked ‘confidential’ or which Southern Soakwells and Septics Pty Ltd informs the Customer is confidential or a trade secret;
(k) any information would be of commercial value to a competitor of Southern Soakwells and Septics Pty Ltd;
(l) relates to Southern Soakwells and Septics Pty Ltd’s business and the Supply,

but excluding:

(m) information available to the public (other than through disclosure by the Customer or by a person to whom the Customer disclosed the Southern Soakwells and Septics Pty Ltd information); and
(n) information which the Customer lawfully possessed before obtaining it in connection with the Agreement.

1.2 “Agreement” means any contract or agreement, whether formal or informal, written, oral or partly written and partly oral, formed between the Customer and Southern Soakwells and Septics Pty Ltd, including but not limited to by way of the Customer’s acceptance of a Proposal issued by Southern Soakwells and Septics Pty Ltd..

1.3 “Customer” means the individual, business, partnership or company entering into an Agreement with Southern Soakwells and Septics Pty Ltd and includes the Customer’s successors and assigns.

1.4 “Commencement Date” means the date on which the Agreement is formed.

1.5 “Expenses” means all costs incurred by Southern Soakwells and Septics Pty Ltd in connection with the provision of the Supply to the Customer.

1.6 “Goods” means any goods provided, or to be provided, by Southern Soakwells and Septics Pty Ltd to the Customer pursuant to an Agreement.

1.7 “Fee” means the fee specified for the Supply as stated in the Proposal.

1.8 “Law” means an Act of Parliament, statute, regulation, proclamation, ordinance or by-law, including all statutes, regulations, proclamations, ordinances or by-laws amending, consolidating or replacing one or more of them.

1.9 “Notice” means a notice in accordance with clause 15.

1.10 “Party” means each party to an Agreement, including Southern Soakwells and Septics Pty Ltd and the Customer, and “Parties” has a corresponding meaning.

1.11 “Proposal” means a proposal or quote issued to the Customer by Southern Soakwells and Septics Pty Ltd for the Supply.

1.12 “Terms and Conditions” means the terms and conditions set out herein subject to any amendments expressly made by Southern Soakwells and Septics Pty Ltd pursuant to clause 2.4.

1.13 “Supply” means Goods provided, or to be provided, by Southern Soakwells and Septics Pty Ltd to the Customer pursuant to the Agreement.

2 OPERATION AND APPLICATION

2.1 These Terms and Conditions apply in respect of all Agreements, offers to sell, Proposals, and other commercial transactions for the supply of goods by Southern Soakwells and Septics Pty Ltd to the Customer.

2.2 The Agreement between the Customer and Southern Soakwells and Septics Pty Ltd shall be upon these Terms and Conditions and shall be read in conjunction with these Terms and Conditions.

2.3 These Terms and Conditions shall operate to the exclusion of any terms and conditions to the contrary effect expressed in any of Southern Soakwells and Septics Pty Ltd’s quotations or other communication or documentation and shall supersede all prior Agreements.

2.4 From time to time, Southern Soakwells and Septics Pty Ltd may review and amend these Terms and Conditions of the Agreement and the Customer shall be bound by any variation which shall apply to the supply of any goods following the effective date of the variation.

2.5 Unless stated otherwise on the Proposal, Southern Soakwells and Septics Pty Ltd’s written Proposals are valid for 14 days from the date of issue of the Proposal, and thereafter are subject to confirmation in writing by Southern Soakwells and Septics Pty Ltd before acceptance.

3 THE SUPPLY

3.1 Southern Soakwells and Septics Pty Ltd agrees to provide the Customer with the Supply subject to these Terms and Conditions.

4 TERM OF THE AGREEMENT

4.1 The term of the Agreement commences on the Commencement Date and continues to operate unless expressly terminated in writing on the agreement of the parties (“Term”).

5 PRICE AND PAYMENT

5.1 The Customer shall pay the Fee to Southern Soakwells and Septics Pty Ltd for the Supply in accordance with these Terms and Conditions.

5.2 The Southern Soakwells and Septics Pty Ltd Invoice shall include the Fee for the Supply, Expenses, and any taxes, credit card fees, freight, handling, delivery and insurance charges in respect of the Supply.

5.3 The Customer agrees to pay each Southern Soakwells and Septics Pty Ltd Invoice by the due date set out in the Customer’s credit confirmation letter of receipt of the Southern Soakwells and Septics Pty Ltd.

5.4 The Customer warrants that its nominated payment method has sufficient clear funds available to pay the Southern Soakwells and Septics Pty Ltd Invoices.

5.5 Time of payment is of the essence of the Agreement.

5.6 Where the Customer has provided details of a debit or credit card for payment to Southern Soakwells and Septics Pty Ltd in the Agreement, the Customer agrees and authorises Southern Soakwells and Septics Pty Ltd to charge or make deductions from the debit or credit card to satisfy an Southern Soakwells and Septics Pty Ltd invoice (or any part thereof) at any time without notice to the Customer.

5.7 Southern Soakwells and Septics Pty Ltd may charge an additional 1.2% to the Customer where the Customer has provided details of a debit or credit card for payment to Southern Soakwells and Septics Pty Ltd.

6 COSTS RECOVERABLE

6.1 Should the Customer default in the payment of any monies due under any Agreement, then all monies due to Southern Soakwells and Septics Pty Ltd shall immediately become due and payable and shall be paid by the Customer within 7 days of the date of demand.

6.2 Southern Soakwells and Septics Pty Ltd shall be entitled to charge the Customer interest calculated at 12% per annum, on the balance of all overdue accounts and invoices from the date of due payment until the date of actual payment.

6.3 The Customer shall pay on an indemnity basis all expenses, costs and disbursements, including debt collection agency fees, commission and any fees paid to Southern Soakwells and Septics Pty Ltd’s solicitors (on an indemnity basis) incurred by Southern Soakwells and Septics Pty Ltd or its appointed agents in recovering payment of any outstanding monies, enforcing its rights under the Agreement, or in investigating or defending any action or threatened actions.

6.4 The Customer hereby charges and mortgages in favour of Southern Soakwells and Septics Pty Ltd to secure the repayment of any debt and any monies, which may become owed by the Customer to Southern Soakwells and Septics Pty Ltd hereunder and under any Agreement, all of the Customer’s present and future estate and interest in all real property and personal property.

7 FORCE MAJEURE

7.1 Southern Soakwells and Septics Pty Ltd will not be liable for any breach of the Agreement due to any matter or thing beyond Southern Soakwells and Septics Pty Ltd control. Southern Soakwells and Septics Pty Ltd is excused from performing any term, covenant or condition required by the Agreement during the time and to the extent that performance is prevented when such performance is prevented wholly or in part by circumstances beyond Southern Soakwells and Septics Pty Ltd’s control.

8 NO WARRANTY

8.1 Southern Soakwells and Septics Pty Ltd makes no express warranties to the Customer including as to the condition, quality or suitability of the Supply or the fitness of the Supply for the Customer’s purpose or use, except those expressly set out in the Agreement and these Terms and Conditions.

8.2 Any time or date named and accepted by Southern Soakwells and Septics Pty Ltd, including in the Proposal, for the provision of the Supply is an estimate only and does not constitute a condition of the Agreement or part of the description of the Supply and is not of the essence of the Agreement.

8.3 Southern Soakwells and Septics Pty Ltd will not be liable in any circumstances for any loss or damage whatsoever allegedly incurred or arising out of any:

• 8.3.1 Conditions, warranties and terms implied by statute or general law or custom except any implied condition or warranty the exclusion of which would contravene any statute or cause this clause to be void;
• 8.3.2 Alleged liability to the Customer in contract for consequential or indirect damages arising out of or in connection with the provision of the Supply or the Agreement, even if Southern Soakwells and Septics Pty Ltd knew they were possible or they were otherwise unforeseeable; and
• 8.3.3 Claims by the Customer in negligence for acts or omissions of Southern Soakwells and Septics Pty Ltd or its employees, agents, or contractors arising out of or in connection with the Agreement.

8.4 The Parties acknowledge and agree that:

• 8.4.1 any prior representations, agreements and arrangements, including representations as to the suitability of the Supply;
• 8.4.2 any descriptions, illustrations and material contained in any advertisement, website, catalogue, price list or brochure; and
• 8.4.3 all express and implied warranties, guarantees and conditions under statute or general law as to merchantability, description, quality, suitability or fitness of the Supply for any purpose or otherwise, except any implied condition or warranty the exclusion of which would contravene any statute or cause this clause to be void;
  are expressly excluded from, and do not form part of, the Agreement unless specifically stated in the Agreement to the contrary.

8.5 If any part of clause 8, 9 or 10 herein is held by a court to be unlawful, invalid or unenforceable for any reason, the Customer agrees that Southern Soakwells and Septics Pty Ltd’s total liability to the Customer for any loss or damage suffered by the Customer in relation to the Supply or the Agreement is limited to a refund of the relevant Fee for the Supply.

9 THE CUSTOMER’S WARRANTIES

9.1 The Customer warrants that it has not relied upon any statement, representation, warranty, guarantee, condition, advice, recommendation, information, assistance or provided or given by Southern Soakwells and Septics Pty Ltd or anyone on its behalf in respect of the Supply, other than those that are expressly contained in the Agreement.

9.2 The Customer accepts sole responsibility for any act, omission, or decision by the Customer or a third party as a result of, in reliance upon, or in connection with:

• 9.2.1 the Goods;
• 9.2.2 any verbal or written findings, modelling, report, conclusions, recommendations, or advice provided by Southern Soakwells and Septics Pty Ltd.

9.3 The Customer warrants that:

• 9.3.1 it has, or will promptly upon request, provide Southern Soakwells and Septics Pty Ltd with all information necessary or requested by Southern Soakwells and Septics Pty Ltd;
• 9.3.2 to carry out the Supply;
• 9.3.3 any figures, financial data or other information provided by the Customer to Southern Soakwells and Septics Pty Ltd for the purposes of Southern Soakwells and Septics Pty Ltd carrying out the Supply (“Supplied Information”) is true and accurate.

9.4 Southern Soakwells and Septics Pty Ltd may provide the Customer with findings, reports, advice, announcements, conclusions, presentations, recommendations or other documents (“Southern Soakwells and Septics Pty Ltd Documents”) for the Customer’s review and approval. The Customer acknowledges, warrants and agrees that:

• 9.4.1 The Customer is solely responsible for reviewing the Southern Soakwells and Septics Pty Ltd Documents; and
• 9.4.2 the Customer must notify Southern Soakwells and Septics Pty Ltd of the Customer’s approval of the Southern Soakwells and Septics Pty Ltd Documents as soon as practicable following provision of the Southern Soakwells and Septics Pty Ltd Documents to the Customer, unless any information in the Southern Soakwells and Septics Pty Ltd Documents is not true or accurate, in which case the Customer must comply with clause 9.4.3; and
• 9.4.3 if any information in the Southern Soakwells and Septics Pty Ltd Documents is not true or accurate, the Customer shall immediately notify Southern Soakwells and Septics Pty Ltd.

9.5 The Customer acknowledges and agrees that:

• 9.5.1 the Supply are based on the Supplied Information;
• 9.5.2 Southern Soakwells and Septics Pty Ltd shall not be liable for any mistake or error occurring as a result of incorrect, inaccurate or false Supplied Information; and
• 9.5.3 Southern Soakwells and Septics Pty Ltd shall not be liable for any mistake or error occurring in a Southern Soakwells and Septics Pty Ltd Document approved by the Customer pursuant to clause 9.4.

9.6 If the Customer breaches clauses 9.3 or 9.4herein, or otherwise provides incorrect, inaccurate or false Supplied Information to Southern Soakwells and Septics Pty Ltd:

• 9.6.1 Southern Soakwells and Septics Pty Ltd shall not be liable to the Customer or any other party for any error, cost, loss, damage, liability, penalty, fine or expense caused or contributed to by the Customer’s breach of clauses 9.3 or 9.4 herein or by incorrect, inaccurate or false Supplied Information; and
• 9.6.2 the Customer hereby releases and indemnifies and agrees to keep Southern Soakwells and Septics Pty Ltd indemnified from any and all costs (including all legal fees and costs) and any other legal or other expenses incurred by it in investigating or defending any action or threatened actions (on an indemnity basis), damages, liabilities, penalties, fines, expenses or losses caused or contributed to by the Customer’s breach of clauses 9.3 or 9.4 herein or by incorrect, inaccurate or false Supplied Information.

9.7 The Customer accepts sole responsibility for any act, omission, or decision by the Customer or a third party as a result of, in reliance upon, or in connection with the Supply or the Southern Soakwells and Septics Pty Ltd Documents where the Customer has made changes/amendments to the Southern Soakwells and Septics Pty Ltd Documents or the Supply after the provision of the relevant Southern Soakwells and Septics Pty Ltd Documents or the Supply by Southern Soakwells and Septics Pty Ltd.

10 LIABILITY AND INDEMNITY

10.1 Southern Soakwells and Septics Pty Ltd shall not be liable to the Customer or any other party in contract, tort, warranty, strict liability, or any other legal theory for any indirect, consequential, incidental, punitive or exemplary damages, or for any claim for loss of profits, and the Customer agrees that Southern Soakwells and Septics Pty Ltd may plead these Terms and Conditions as a bar to any such claims whether they arise at law, in equity, under any statute, regulation, or other legislative instrument, or under any contract, deed, or any other instrument made or approved under any law.

10.2 The Customer hereby releases and indemnifies and agrees to keep Southern Soakwells and Septics Pty Ltd indemnified from any and all costs (including all legal fees and costs) and any other legal or other expenses incurred by it in investigating or defending any action or threatened actions (on an indemnity basis), damages, liabilities, penalties, fines, expenses or losses including indirect, incidental, consequential, punitive or exemplary loss or damage (including but not limited to loss of profit), whether resulting from breach of contract, tort, warranty, strict liability, statute or any other legal theory or otherwise that Southern Soakwells and Septics Pty Ltd may incur in relation to the Customer or any third party, including where the cost, damage, liability, penalty, fine, expense or loss is caused by or contributed to by Southern Soakwells and Septics Pty Ltd in any way or for any reason whatsoever.

10.3 Without limiting any other provision of these Terms and Conditions, the Customer agrees that Southern Soakwells and Septics Pty Ltd is not liable for failing to make a finding, reach a conclusion, or provide recommendations or advice in respect of any matter that arises or is discovered after the Supply are provided.

11 VARIATIONS

11.1 Any variation to the Supply or the Agreement must be agreed to in writing between a representative of Southern Soakwells and Septics Pty Ltd and of the Customer, confirming the:

• 11.1.1 precise scope of the variation; and
• 11.1.2 any change to the Fee as a result of the variation.

11.2 The Customer agrees that Southern Soakwells and Septics Pty Ltd may revise and amend the Fee if there are any such variations.

11.3 In the event, the Supply cannot be provided to the Customer due to any circumstances beyond Southern Soakwells and Septics Pty Ltd’s control under clauses 7.1 and 15.2.2, Southern Soakwells and Septics Pty Ltd agrees to offer and provide, subject to an Agreement, the Customer with a reasonably similar substitute for the Supply for a reasonably similar Fee.

12 RETENTION OF TITLE

12.1 The parties agree that the title to the Supply supplied by Southern Soakwells and Septics Pty Ltd shall not pass to the Customer until payment for those items has been received in full by Southern Soakwells and Septics Pty Ltd.

12.2 Where any part of the purchase price for the Supply supplied by Southern Soakwells and Septics Pty Ltd remains owing, Southern Soakwells and Septics Pty Ltd shall retain legal title to all Supply supplied and not yet used or resold in the ordinary course of business. 

12.3 When such Supply are used, even with loss of identity, the legal title to the resultant products shall vest in Southern Soakwells and Septics Pty Ltd. The proceeds of sale of the Supply or resultant products shall be received by the Customer as agent of Southern Soakwells and Septics Pty Ltd and such proceeds are to be kept in a separate account or are to be accounted for on demand.

12.4 Prior to payment being received in full by Southern Soakwells and Septics Pty Ltd, the Customer will take custody of the Supply and retain them as the fiduciary agent and bailee of Southern Soakwells and Septics Pty Ltd.

12.5 The Customer agrees to indemnify Southern Soakwells and Septics Pty Ltd against any claim, action, damage, loss, liability, cost, charge, expense, outgoing or payment which Southern Soakwells and Septics Pty Ltd suffers, incurs or is liable to pay in respect of Southern Soakwells and Septics Pty Ltd’s exercise of its rights under this clause 12.

13 RETURNS

13.1 The Customer must not return Products to the Company without prior written authorisation of the Company.

13.2 Any request by the Customer to return Products to the Company must be made within and the Goods must be returned to the Company within 24 hours.

13.3 Products specially procured or procured on indent or manufactured for the Customer are not returnable.

13.4 Responsibility for the return carriage of Products rests solely with the Customer and returned Products are subject to a 25% re-stocking fee.

13.5 Any consent given under clause 13.2 may specify further terms and conditions and charges upon which a return can be made.

13.6 If any of the Products are returned by the Customer to the Company, or the Company inspects the Products for the purposes of a potential Warranty claim at a particular location, then the Company shall determine whether the Customer has any rights against the Company in relation to those Products under the Warranty. If the Company in its sole discretion determines that the Customer has no such rights, then the Customer must:Reimburse the Company for all related shipping and other costs incurred by the Company; and

• 13.6.1 Pay to the Company any other amounts representing the Company’s costs associated with undertaking any warranty inspection or testing, including any travel costs associated with travelling to a particular location to inspect or test the Products; and
• 13.6.2 Pay any of the amounts listed in clause 13.6.1 by the applicable due date.

14 CONFIDENTIAL INFORMATION

14.1 The Customer acknowledges and agrees that the Supply and the Southern Soakwells and Septics Pty Ltd Information are confidential. The Customer acknowledges and agrees that the Customer must not disclose any Southern Soakwells and Septics Pty Ltd Information, or any verbal or written findings, modelling, reports, conclusions, recommendations or advice provided by Southern Soakwells and Septics Pty Ltd to any third party except in any of the following circumstances:

• 14.1.1 where disclosure is with the prior written consent of Southern Soakwells and Septics Pty Ltd and after any reasonable conditions of Southern Soakwells and Septics Pty Ltd’s consent has been satisfied; or
• 14.1.2 where disclosure is required to give effect to, or enforce, an Agreement entered into by the Parties; or
• 14.1.3 where the Customer is legally compelled by law to give such disclosure.

14.2 Without limiting the generality of clause 14.1, all documentation that Southern Soakwells and Septics Pty Ltd provides to the Customer in carrying out the Supply shall remain the property of Southern Soakwells and Septics Pty Ltd and must not be retained, modified, or distributed to any third party by the Customer, unless Southern Soakwells and Septics Pty Ltd provides its express prior written consent.

14.3 In clause 14.4 below:

“Customer’s Confidential Information” means information belonging to the Customer which is not available to the public and which:

• 14.3.1.1 the Customer has marked ‘confidential’;
• 14.3.1.2 would be of commercial value to a competitor of the Customer; or
• 14.3.1.3 relates to customers of the Customer,

but excluding:

• 14.3.1.4 information available to the public (other than through disclosure by Southern Soakwells and Septics Pty Ltd); and
• 14.3.1.5 information which Southern Soakwells and Septics Pty Ltd lawfully possessed before obtaining it in connection with the Agreement.

14.4 Southern Soakwells and Septics Pty Ltd acknowledges and agrees that it must not disclose any of the Customer’s Confidential Information to any third party except in any of the following circumstances:

• 14.4.1 where disclosure is with the prior written consent of the Customer;
• 14.4.2 where disclosure is necessary or required for Southern Soakwells and Septics Pty Ltd to carry out the Supply under the Agreement;
• 14.4.3 where disclosure is required to give effect to, or enforce, an Agreement entered into by the Parties;
• 14.4.4 where the Customer’s Confidential Information is generally available in the public domain, except where that is the result of disclosure in breach of this clause; or
• 14.4.5 where Southern Soakwells and Septics Pty Ltd is legally compelled by law to give such disclosure.

15 TERMINATION

15.1 If the Customer defaults in the due and punctual observance of all or any of its obligations, warranties or covenants under the Agreement or these Terms and Conditions, dies, commits an act of bankruptcy, takes or shall have taken against it any action for its winding up, is placed under official management, administration or receivership, then Southern Soakwells and Septics Pty Ltd may without prejudice to any other right or remedies it has:

• 15.1.1 treat as discharged all or any obligation arising from any Agreement;
• 15.1.2 retain any security given or monies paid by the Customer and apply this in reduction of any sum of money owed or owing by the Customer to Southern Soakwells and Septics Pty Ltd; and
• 15.1.3 take such steps as Southern Soakwells and Septics Pty Ltd may deem necessary in its sole discretion to mitigate its damages suffered, including but not limited to initiating legal proceedings in a court of competent jurisdiction.

15.2 In addition to any other rights under the Agreement, Southern Soakwells and Septics Pty Ltd may terminate the Agreement by notice in writing to the Customer immediately upon any one of the following events:

• 15.2.1 Any deliberate and substantial prevention of or interference with the provision of the Supply  thereof caused by the Customer whether directly or indirectly;
• 15.2.2 Substantial interference with the Supply by any cause beyond the control of Southern Soakwells and Septics Pty Ltd including (but without limiting in any way the generality thereof) the occurrence of any: natural events/disasters, supply chain issues, rioting, pandemic, civil commotion or industrial action;
• 15.2.3 Any substantial breach of the Agreement or these Terms and Conditions by the Customer;
• 15.2.4 If the Customer shall make any assignment for the benefit of or enter into any arrangement or composition with its creditors or go into liquidation (whether voluntary or compulsory except for the purpose of reconstruction or amalgamation) or have a receiver appointed or commit an act of bankruptcy or if a sequestration order is made against the Customer’s estate;
• 15.2.5 Any failure by the Customer to pay a Southern Soakwells and Septics Pty Ltd Invoice in accordance with clause 5 herein.

15.3 If the Agreement is terminated:

• 15.3.1 the Customer shall pay Southern Soakwells and Septics Pty Ltd for all Goods provided by Southern Soakwells and Septics Pty Ltd; and
• 15.3.2 Southern Soakwells and Septics Pty Ltd may retain any security given or monies paid by the Customer and apply this in reduction of any sum of money owed or owing by the Customer to Southern Soakwells and Septics Pty Ltd.

16 NOTICES

16.1 A party must give any notice required under these Terms and Conditions or the Agreement in accordance with this clause 16.

16.2 A notice must be served at the address or electronic mail address of the party set out in the Agreement.

16.3 A party may deliver a notice by hand, post, or by electronic mail.

16.4 If before 4:00pm local time in the place of delivery, a party delivers a notice by hand or by electronic mail and the sending party completes the transmission the notice will be taken to be given on the day of delivery or transmission, and in any other case on the next day. If the party gives notice by post the notice will be taken as given on the 7th day in the place of delivery after the notice is posted.

16.5 A party may give notice of another address (within Australia) or an electronic mail address for service to the other party, and the new address or the electronic mail address will be the address for service of the party under this clause 16.

17 INTELLECTUAL PROPERTY

17.1 In this clause 17:

“Southern Soakwells and Septics Pty Ltd Intellectual Property” means all intellectual property of Southern Soakwells and Septics Pty Ltd including but not limited to Southern Soakwells and Septics Pty Ltd’s patents, copyright, designs, trademarks, logos, know-how and Southern Soakwells and Septics Pty Ltd Information used or developed by Southern Soakwells and Septics Pty Ltd in relation to the Supply.

17.2 The Customer acknowledges and agrees that, unless expressly agreed in writing between Southern Soakwells and Septics Pty Ltd and the Customer:

• 17.2.1 rights in and relating to the Southern Soakwells and Septics Pty Ltd Intellectual Property are and remain the property, and under the control, of Southern Soakwells and Septics Pty Ltd; and
• 17.2.2 the Customer does not acquire any right, title or interest in any of Southern Soakwells and Septics Pty Ltd’s Intellectual Property.

18 DISPUTES

18.1 The parties agree not to commence proceedings in relation to any dispute arising in regard to the Agreement without first having regard to the procedure set out in this clause 18.

18.2 Should any dispute or difference arise between the Customer and the Company in connection with the Agreement, then:

• 18.2.1 The party that alleges they have suffered some loss or damage, or is otherwise aggrieved, shall serve the other party, by hand, pre-paid post or by e-mail, with a Notice of Dispute in writing adequately identifying and providing details of the dispute.
• 18.2.2 Within 7 days of receipt of the Notice of Dispute, the parties must meet and take reasonable steps to resolve the dispute.
• 18.2.3 If the dispute cannot be resolved within 7 days of the meeting between the parties, then the parties agree to submit the dispute to arbitration.

18.3 If the dispute remains unresolved 14 days after service of the Notice of Dispute, the dispute may be arbitrated in accordance with this clause 18.3.

• 18.3.1 Arbitration shall be affected by a single arbitrator who shall be mutually agreed upon by the parties or, in the event that they fail to agree within 7 days, then the arbitrator shall be the President for the time being of the WA Chapter of the Institute of Arbitrators and Mediators Australia (“IAMA”)or his appointee.
• 18.3.2 The parties agree to submit to the arbitration procedures and guidelines adopted by the IAMA.
• 18.3.3 The rules of evidence will not apply strictly to the arbitration but may be considered by the arbitrator in determining the weight to be attached to each item of evidence.
• 18.3.4 The Arbitration shall be conducted within the State of Western Australia and the Western Australian Courts have exclusive jurisdiction in respect of any legal dispute arising from these Terms and Conditions.
• 18.3.5 Either party may elect not to proceed to arbitration and may commence legal proceedings against the other provided that there has been compliance with clause 18.2.

18.4 If the dispute is not resolved within 90 days of service of the Notice of Dispute (or any longer period as agreed to by the parties), either party who has complied with this clause may end this dispute resolution process by written notice to the other party and immediately thereafter commence court proceedings in relation to this dispute.

18.5 In the event invoices are unpaid Southern Soakwells and Septics Pty Ltd may commence legal proceedings at any time for the recovery of these debts and non-payment of invoices can be the subject of legal proceedings without any requirement to comply with this clause 18 set out herein.

18.6 Non payment of invoices by the Customer is not a dispute and in the event the Customer defaults on payments or fails to comply with any of its obligations under the contract or the terms and conditions, Southern Soakwells can take any steps necessary to recovery any losses incurred, including by initiating proceedings in court.

19 PERSONAL PROPERTIES SECURITIES ACT 2009 (CTH)

19.1 The Customer hereby acknowledges that these Terms and Conditions constitute a security agreement for the purposes of section 20 of the Personal Property Securities Act 2009 (“PPSA”).

19.2 The Customer will not (except with the written consent of the Company) allow to be, or be liable to become, attached in favour of any person or company, a Security Interest or Transitional Security Interest in any goods owned by the Company.

19.3 The Company may register this Agreement as a Security Interest on the Personal Property Securities Register (“PPSR”) which will constitute a Security Interest in:

• 19.3.1 All goods previously supplied by the Company;
• 19.3.2 All goods that will be supplied in the future by the Company.

19.4 The Customer agrees to grant a Purchase Money Security Interest in the goods which will continue to apply to any goods coming into existence or proceeds of sale of goods coming into existence.

19.5 The Seller will continue to hold a Security Interest in the goods in accordance with and subject to the PPSA, notwithstanding that the goods may be processed, commingled or become an accession with other goods.

19.6 The Customer undertakes to:

• 19.6.1 Promptly sign any documents and/or provide all necessary information requested by the Company to lodge a Financing Statement with respect to the registration of any Security Interest or correct a defect in any Financing Statement or Verification Statement.
• 19.6.2 Not register or permit to be registered a Financing Change Statement as defined in section 10 of the PPSA or make a demand to alter the Financing Change Statement pursuant to section 178 of the PPSA in respect of the goods without the prior written consent of the Company.
• 19.6.3 Provide the Company with not less than 14 days prior written notice of any proposed change in the Customer’s name, address, contact numbers, business practice or other such change in the Customer’s details registered on the PPSR.
• 19.6.4 Indemnify and upon demand reimburse the Company for all expenses incurred in registering and maintaining a Financing Statement or Financing Change Statement on the PPSR or releasing any Security Interests and/or enforcing or attempting to enforce the Security Interest created by this Agreement.

19.7 The Customer waives the right to receive a verification statement or financial change statement relating to any Security Interest registered by the Company.

19.8 The parties to this Agreement agree that the Company and the Customer contract out of and nothing in the provisions of sections 95, 96, 117, 118, 121(4), 130, 132(3)(d), 132(4), 135, 142 and 143 of the Personal Property Security Act 2009 shall apply to this Agreement.

19.9 The Company may exercise any and all remedies afforded to it as a Secured Party under Chapter 4 of the PPSA including, without limitation, entry into any building or premises owned, occupied or used by the Customer, to search for and seize, dispose of or refrain those goods in respect to which the Customer has granted a Security Interest to the Company.

20 ENTERING ONTO THE CUSTOMER’S PREMISES

20.1 If the Customer fails to pay the full Price when due in accordance with these Terms and Conditions, the Company may (without giving Notice) enter the premises of the Customer and retake possession of the Products supplied to the Customer by the Company and the Customer hereby authorises and allows the Company and/or its representatives, servants, agents or employees to enter the premises upon which the Products are situated for the purpose of retaking possession of Products.

20.2 The Customer indemnifies the Company against any claim, action, damage, loss, liability, cost, charge, expense, outgoing or payment which the Company suffers, incurs, or is liable to in respect of the Company’s exercise of its rights under clause 20.1.

21 ASSIGNMENT AND SUBCONTRACTING

21.1 Southern Soakwells and Septics Pty Ltd may assign, sub-contract or sub-let the whole or any part of the Supply or Southern Soakwells and Septics Pty Ltd’s obligations under an Agreement, without seeking the consent of the Customer.

21.2 The Customer may not assign, sub-contract or sub-let any part of the Supply, or any of its rights, liabilities, or obligations under any Agreement, without the prior written consent of Southern Soakwells and Septics Pty Ltd.

22 WAIVER

22.1 Any waiver by Southern Soakwells and Septics Pty Ltd must be in writing signed by Southern Soakwells and Septics Pty Ltd. Failure by Southern Soakwells and Septics Pty Ltd to enforce any right or remedy is not a waiver of any right or remedy, or a waiver in respect of a continuing breach.

23 SEVERANCE

23.1 The covenants, agreements and obligations contained in any Agreement and these Terms and Conditions will not merge or terminate upon the repudiation or termination of the Agreement and to the extent that they have not been fulfilled or satisfied or are continuing obligations they will remain in force and effect.

23.2 If any provision contained in these Terms and Conditions is held by a court to be unlawful, invalid or unenforceable, the validity and enforceability of the remaining provisions in these Terms and Conditions are not affected.

24 GOVERNING LAW AND JURISDICTION

24.1 These Terms and Conditions and the Agreement are governed and are to be construed in accordance with the laws in force in the State of Western Australia.

24.2 These Terms and Conditions and the Agreement are subject to the exclusive jurisdiction of the Courts of Western Australia.

25 MISCELLANEOUS

25.1 The Customer agrees that Southern Soakwells and Septics Pty Ltd may use the Customer’s name in its advertising, marketing and/or promotional materials.

25.2 In this document, unless context requires otherwise:

• 25.2.1 the singular includes the plural and vice versa;
• 25.2.2 a reference to an individual or person includes a corporation, partnership, joint venture, association, authority, trust, state or government and vice versa;
• 25.2.3 a reference to any gender includes all genders;
• 25.2.4 a reference to a recital, clause or schedule is to a recital, clause or schedule of or to these Terms and Conditions;
• 25.2.5 a reference to any agreement or document is to that agreement or document (and, where applicable, any of its provisions) as amended, novated, restated or replaced from time to time;
• 25.2.6 a reference to a statute, regulation, proclamation, ordinance or by-law includes all statutes, regulations, proclamations, ordinances or by-laws amending, consolidating or replacing it, and a reference to a statute includes all regulations, proclamations, ordinances and by-laws issued under that statute;
• 25.2.7 a reference to a body, other than a Party to the Agreement (including, without limitation, an institute, association or authority), whether statutory or not:
  • 25.2.7.1 which ceases to exist; or
  • 25.2.7.2 whose powers or functions are transferred to another body, is a reference to the body which replaces it or which substantially succeeds to its powers or functions;
• 25.2.8 If a party comprises two or more persons, the covenants and Agreements on their part bind and shall be observed and performed by them jointly and each of them severally and may be enforced against any one or any two or more of them;
• 25.2.9 A reference to a party includes its executors, administrators, successors and permitted assigns;
• 25.2.10 No provision of these Terms and Conditions will be construed adversely to a Party solely on the ground that the Party was responsible for the preparation of these Terms and Conditions or that provision;
• 25.2.11 Where an expression is defined, another part of speech or grammatical form of that expression has a corresponding meaning;
• 25.2.12 All references to A$, $, dollar, or to currency are references to Australian dollars;
• 25.2.13 “Including” and similar expressions are not and must not be treated as words of limitation; and
• 25.2.14 Headings are for ease of reference only and do not affect the meaning of these Terms and Conditions.

26 RECEIPT AND ADVICE

26.1 The Customer hereby acknowledges receipt of these Terms and Conditions and agrees to be bound by them. The Customer accepts these Terms and Conditions in acknowledgement that they are legally binding and presently enforceable. The Customer further acknowledges that it has had the opportunity of obtaining independent legal advice and that the Customer understands the Terms and Conditions outlined above.

Southern Soakwells and Septics Pty Ltd T/A Southern Soakwells and Septics ABN 14 683 152 614 (also described herein as “the Company”)

Address: 545 Gale Road Kaloorup, Western Australia 6280 Telephone: 0455 226 281 E-mail: admin@southernsoakwells.com.au